Frequently Asked Questions
We recognize that starting psychiatric care can come with many questions. Our goal is to provide clear guidance and a sense of reassurance as you take this important step.
Do you offer virtual or in-person sessions for psychiatric care?
We provide care exclusively through secure telehealth appointments, offering you convenient and private access to psychiatric services from the comfort of your home.
How does insurance and billing work?
We work with a variety of insurance providers and offer transparent, straightforward billing. Our care team is available to help you understand and navigate your benefits so you can focus fully on your care and well-being.
Do you offer medication management and therapy?
We provide medication management along with supportive psychotherapy and psychoeducation as part of an integrated, individualized treatment approach.
What should I expect during my first visit?
Your initial visit is a comprehensive, supportive consultation where we take time to understand your history, current concerns, and goals. From there, we begin developing a personalized treatment plan tailored to your needs, establishing a clear and collaborative path forward together.
How soon will I notice improvement?
Many patients begin to notice gradual improvement within the first few weeks of treatment, though this varies depending on individual needs and circumstances.
Do I need a referral to schedule an appointment?
No referral is needed. You may contact us directly to schedule an initial evaluation.
For Urgent Assistance
Suicide & Crisis Lifeline: Call or text 988. In an emergency, call 911 or go to the nearest emergency room. Your safety is our top priority, and these services are available 24/7. If you or someone you know is in crisis, please seek immediate help without delay. At SereniGen Psychiatry, we are here to support you throughout your mental health journey.